How do I know Overflowonline.com.au has received and approved my payment?
You will receive an automated notification to your email address with payment approved and order details.

How do I track my purchase?
You will receive an email with tracking information after the package has been shipped.

Can I pay by credit card if I am not a PayPal member?
Yes you can. PayPal is a secure and trusted payment processing service which allows you to shop online. PayPal can be used at Overflowonline.com.au to purchase items by Credit Card (Visa, MasterCard) and Debit Card

How can I cancel my order after payment?
If you have already paid for your order and want to cancel, please "Contact Us" as soon as possible. We can only accept cancellations if they have been sent within 24hrs of the order taken.

How long does it take to refund money to my credit card?
Upon confirmation that your refund request has been accepted or your order has been automatically cancelled, money will be refunded into your credit card account within 10 working days.

How can I change my order after payment?
Please contact us and put the order on hold before you make up your decision. This will stop the packing process so you still have a chance to make changes.
To add products to your order without cancelling any previous items, “Contact Us”. There is no charge for this service